Sales Administrator - Chemicals

Working for HELM has advantages that go beyond being part of a German multinational. We are one of the world's leading raw material trading companies. For our partners, we take over the international marketing function, managing worldwide distribution, warehousing and logistics as well as other services. We have a worldwide network of subsidiaries and partner companies in more than 30 countries.

For our Chemicals Materials Business Unit in Americas, we are looking for:

Sales Administrator (Sales Analyst) based in Mexico City (State of Mexico)

Main tasks and objectives:

- Ensure accurate data management, timely pricing distribution, and efficient customer support to streamline
sales operations and maintain high service standards.
- Support sales growth and team efficiency through effective lead generation, sales reporting, and administrative assistance.

Individual tasks:
- Extract monthly spot pricing data from a master file and distribute pricing information to customers with relevant
sales personnel in copy.
- Respond to basic customer inquiries or appropriately redirect them to the relevant HELM contact.
- Transfer data from the company’s ERP system into structured Sales Report templates for individual Sales
Managers, ensuring accuracy and completeness.
- Regularly follow up with Accounts Payable and Commercial contacts to help reduce overdue account balances.
- Generate new leads and document them in Salesforce for easy tracking and follow-up.
- Record non-conformance reports in Salesforce, ensuring compliance and prompt resolution.
- In time, take on customer management responsibilities, working as an inside sales representative to build and
maintain customer relationships.
- Manage and update demand cards in Salesforce.
- Support the completion of Customer quality questionnaires by coordinating with the appropriate HELM contacts
and ensuring timely submissions.
- Documentation of sales activities and support for Request for Quotes (RFQs)
- Support the sales team with administrative tasks, such as data entry, reporting, and document management, to
facilitate smooth daily operations.

Required professionalbackground & qualifications:

- Two years of experience as a Sales Administrator or in a similar administrative role.
- Bachelor’s degree in business administration, Sales, Marketing, or a related field.

Required languages: Bilingual proficiency required in English. Must be able to communicate fluentlyand effectively, written and verbal.
Required Knowledge: Ability to professionally interact with customers, sales teams, and internal departments to ensure smooth communication and task execution.

Proficiency in ERP systems (such as SAP or Navision) and CRM software (e.g., Salesforce) to manage data entry, sales reporting, and customer records.
- Proficient in Microsoft Office Suite (PowerPoint, Word, Excel). Familiarity with sales quoting processes and the ability to create accurate sales quotes.

Every day, each one of us contributes to HELM's success with competence, the highest expertise and unique service. We reward this commitment - not only with international opportunities, possibilities for seminars and further training but also with benefits plus than Social Security (SGMM, Life Insurance, Grocery coupons, and Saving Funds). 

Interested?
Then please apply via our application portal. HR will be in contact with you if your profile fulfills the requirements and competences.